Tag Archives: Cheque

Bhopal welcomes Cheque Truncation System (CTS)

After Mumbai, Bhopal became the second centre in the western region to be introduced to a new way of banking. On Wednesday, new cheque truncation system (CTS-2010) went ‘live’ in the city, thus eliminating the need for physical movement of cheques for clearing.

Out of 54 major Banks in Bhopal, 14 Banks were ‘live’, on Day 1. The remaining 40 banks are expected to be live by Dec 13 end.

The major challenge would be for 8 Cooperative Banks in India, which do not have infrastructure and volumes to be direct CTS Members. They can opt for the Sub-membership route to join the CTS bandwagon.

The most interesting part of Bhopal’s history is the rule by a large line of Begums.

Tourists with an inclination for history can drop in at Bhimbetka – archaeological treasure house. Hemmed in by the northern fringe of the vindhya ranges, Bhimbethika : PaintingsBhimbetka lies 46 Km

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ING Mobile – Let your fingers do the Banking.

In July 2013, ING Vysya Bank beta launched a Mobile Application, the first of its type in India, which enables its customers to: –

  • Pay utility bills,
  • Request for Cheque book, Stop a Cheque
  • Transfer funds via RTGS/NEFT
  • Yes, transfer funds through IMPS (Immediate Payment Service)
  • eGift Vouchers
  • Check Account Balances, View and Request statements
  •  Manage your Wealth , Investments and Deposits (FD/RD)
  •  Link your Demat and Loan accounts to view transactions

The Mobile App has been built around IBMs’ MobileFirst solution.

“Using ING Vysya Mobile app, customers can now use their mobile devices to pay utility bills, transfer funds to other accounts, view mini-statements, request cheque books, stop payment of cheques and locate the nearest ATM and branches, among many other features,” it said in a release.

These services provided by the app will help ING Vysya bankBSE -1.75 % to build an effective ecosystem for its customers to interact across multiple access channels and extend services across India, it added.

ING Vysya Bank has a physical presence at 530 locations, with two million plus customers. With the Mobile Banking App, there are no physical geographical boundaries.

The IBM Worklight provides secure connectivity with the client’s back-end systems, allowing it to efficiently manage version upgrades, user data and audit data.

The IBM Worklight with its BI tools enables the bank to analyse patterns and trends of customer usage.

Currently available on the Apple iOS mobile platform, ING Vysya Mobile apps will soon be extended to other platforms such as Android, BlackBerry and Windows Phone.

The Mobile Banking App is tagged to a particular Mobile/Table for safety purpose. Thoughtfully, customer can access their application from only a maximum of two devices-One Mobile and One Tablet.

If in case if you access from any other Mobile/Device, it will not allow you to login unless you call ING Vysya Bank’s  24*7 Phone Banking and inform about change in your device and request for detagging your Application from your old device.

mobile

Delay in re-presentation of technical return cheques and levy of charges for such returns

 

On May 7, 2013, Reserve Bank of India, DPSS vide Notification No :RBI/2012-13/493 DPSS.CO.CHD.No. 2030/03.06.01/2012-2013, issued clarifications regarding Delay in re-presentation of technical return cheques and levy of charges for such returns

The background RBI circulars are circulars no. DPSS.CO. (CHD) No. 873 / 03.09.01 / 2008-09 dated November 24, 2008 and DBOD.No.Dir.BC. 56 /13.03.00/2006-2007 dated February 2, 2007 respectively.

In the recent instances have been brought to RBI  notice where banks are

(i)           levying cheque return charges even in cases where customers have not been at fault in the return and

(ii)          (ii) delaying the re-presentation of the cheques which had been returned by the paying banksunder technical reasons.

Both of these issues result in unsatisfactory customer service. To increase the customer satisfactory levels, RBI has taken into its hands the need to streamline the procedure followed by all banks in this regard.

Accordingly, RBI has advised all banks part of the Indian Clearing System to adhere to the following instructions with immediate effect:

Cheque return charges shall be levied only in cases where the customer is at fault and is responsible for such returns.

The illustrative,but not exhaustive, list of returns, where the customers are not at fault are indicated in the annex.

Cheques that need to be re-presented without any recourse to the payee, shall be made in the immediate next presentation clearing not later than 24 hours(excluding holidays) with due notification to the customers of such re-presentation through SMS alert, email etc.

Though the above steps are a bit harsh on the bankers, in one way, Banks invited RBI’s wrath by increasing the levels of unsatisfactory customer service. And, for RBI customer service is paramount.

With majority of Indian Banks on CBS, it should not have been difficult to exclude ‘cheque return charges’, for technical returns.

Annex

Illustrative but not exhaustive list of objections where customers are not at fault

(Applicable for Instrument and Image-based Cheque Clearing as detailed in Annexure D to Uniform Regulations and Rules for Bankers’ Clearing Houses)

 

 

Code No.      Reason for Return

 

33               Instrument mutilated; requires bank’s guarantee

35               Clearing House stamp / date required

36               Wrongly delivered / not drawn on us

37               Present in proper zone

38               Instrument contains extraneous matter

39               Image not clear; present again with paper

40               Present with document

41                Item listed twice

42               Paper not received

60               Crossed to two banks

61                Crossing stamp not cancelled

62               Clearing stamp not cancelled

63               Instrument specially crossed to another bank

67               Payee’s endorsement irregular / requires collecting bank’s confirmation

68               Endorsement by mark / thumb impression requires attestation by Magistrate with seal

70               Advice not received

71                Amount / Name differs on advice

72               Drawee bank’s fund with sponsor bank insufficient (applicable to sub-members)

73               Payee’s separate discharge to bank required

74               Not payable till 1stproximo

75               Pay order requires counter signature

76               Required information not legible / correct

 

80               Bank’s certificate ambiguous / incomplete / required

81                Draft lost by issuing office; confirmation required from issuing office

82               Bank / Branch blocked

83               Digital Certificate validation failure

84               Other reasons-connectivity failure

87               ‘Payee’s a/c Credited’ – Stamp required

92               Bank excluded

MICR Code Line Structure – the remaining 3

 

 

This post is in continuation of my previous post dt.20/07/2010

The following 3 fields complete the MICR code on the physical cheque. The MICR Code structure is the same for CTS 2010 as well as non-CTS 2010 cheque leaves.

iii) Account number field, consisting of six digits followed by a delimiter, is an optional field. In the case of Government Cheques issued by RBI alone, the account number is of seven digits. The Government Account number is 10 digits in length – 7 digits occurring in the Account number field and three in the transaction code field.

In an automated processing of cheques, the banks IT applications usually tag the cheque to the correct account based on the 6 digit short account number and the printed cheque number.

(iv) Transaction code field comprising of two digits in all instruments except Government cheques drawn on RBI which have a 3 digit transaction code. Control documents – batch and block tickets – have a three digit representation in the transaction code field.

 

(v) The last field represents the amount field and consists of 13 digits bounded on both sides by a delimiter. The amount is encoded in paise without the decimal point.

The first 4 fields are printed at the time of the cheque printing and only the fifth field i.e Amount field is inputted later, as the amount is blank at the time of printing the cheque.

Under CTS scenario, the amount field in the MICR Code line structure is not relevant at all