Tag Archives: State Bank of India

 3 lacs’+ SBI Group employees encouraged to transact at their own ATMs

Every organization encourages its employees and their immediate family members to try out its own services.

The major benefit is the feedback, which will guide the organization to fine-tune its offerings to the general public.

Another advantage is the savings in cost, in case the Organization has to reimburse other Organizations for the services used by its employees.

This is exactly what State Bank of India is motivating its employees in its internal communications.

SBI including its associates has 3lac employees. Assuming that apart from the employee, there are 2 family numbers, the numbers swell to 9lacs+.

On an average, SBIs employees transact about 280,000 ATM card-swipes in other banks’ cash machines per month.

The current ATM interchanges fees in India Rs15/- per transaction. This means, SBI has to shell out Rs42lacs month-on-month to other banks for its employee’s acts of withdrawing cash at other banks ATMs.

SBI hopes to substantially save the Rs5crores Interchange fees by motivating employees to swipe at their own ATMs.

There are 21,000 + SBI Group ATMs spread all over the country which ATMs of State Bank of India as well as the Associate Banks namely, State Bank of Bikaner & Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, and State Bank of Travancore, using the State Bank Cash Plus card.

NPCI announces the ‘NFS Excellence Awards 2013’ winners

With 2013 fast coming to a close, NPCI has announced the Annual NFS awards.

NFS (National Financial Switch) Awards are given annually by National Payments Council of India (NPCI) to member banks that perform the best in terms of Up-time availability, service delivery ratio, customer complaint resolution and usage level of ATMs by the customers.

The 2013 winners are:

Public Sector Bank – State Bank of India

Private/MNC Sector Bank – ICICI Bank

Cooperative Sector Bank – Punjab & Maharashtra Cooperative Bank

The NFS awards are decided on the basis of key Predefined Operational Performance Parameters. Winners and Runner-Up Banks are selected by an eminent and independent panel. In order to ensure a fair approach, banks are classified into three groups and top 2 performers in each category are recognized as ‘Winners’ and ‘Runners up’.

Bhaag Bengaluru Bhaag – Bengaluru Midnight Marathon 2013


State Bank of India, Bangalore Circle plans to plough back proceeds of Bengaluru Midnight Marathon to its CSR activities in Karnataka.

The bank is the title sponsor for the marathon to be held at midnight on December 14 at KPTO-Whitefield, Bangalore.

Bengaluru Midnight Marathon has the distinction of being one of them and is the key fundraising event for RBITC’s various charitable activities. Rotary Bangalore IT Corridor has been successfully conducting the Bengaluru Midnight Marathon since 2007 and has over the years attracted 50,000 plus runners from across the world in celebration of the city, its people and its culture.

Thousands of professional runners, international athletes, supporters, corporate and NGOs are expected to run in the SBI Bengaluru Midnight Marathon 2013 which will be held at KTPO, Whitefield on Saturday, December 14th, 2013.

State Bank of India, Bangalore Circle, which is celebrating 30 years of the formation of Bangalore Circle at the Local Head Office (LHO), has come forward to be the Title sponsor of the SBI Bengaluru Midnight Marathon 2013.

Apart from 10,000+runners, the venue is expected to full with the runner’s supporters to cheer their favorites.

As the events are expected to kick-off from the morning, this is a good opportunity for onsite fund raising programs by various NGO’s.

Mobile POS Terminals will assist the NGOs’ to meet a substantial part of their target.


Immediate Payment Service – Indian Army Jawans – new converts

Majority of Indian Jawans are stationed away from their families, and on receipt of the monthly salary, the first task is to transfer the amount to their families.

Over the decades, various mechanisms have been evolved to ensure quick withdrawal of salary credits by the jawan family holders.

One such initiative was in September 2010, when the Salary credits to beneficiaries’ accounts were executed via NEFT mode. Thereafter the family members of the Jawans could withdraw the amounts through the Debit Cards held with them. Though this mechanism was quick and efficient, from a Jawans view point, it was not very comfortable, as there was no secrecy with respect to their bank financial transactions.

To overcome this lacuna, SBI along with NPCI recently conducted an IMPS awareness campaign.  The target audience was 400 Jawans of 102 Battalion of RAF stationed at Taloja.

As you are aware, the major benefit of IMPS is the Immediate transfer of amount to the beneficiary accounts, 24*7, 365 days a year.  The other benefit from the Jawans angle is that they can contain to maintain the secrecy of their bank accounts.

This is beginning to spread the joy of Safe ePayments in the Defence fraternity.