Tag Archives: ICICI Bank

NPCI announces the ‘NFS Excellence Awards 2013’ winners

With 2013 fast coming to a close, NPCI has announced the Annual NFS awards.

NFS (National Financial Switch) Awards are given annually by National Payments Council of India (NPCI) to member banks that perform the best in terms of Up-time availability, service delivery ratio, customer complaint resolution and usage level of ATMs by the customers.

The 2013 winners are:

Public Sector Bank – State Bank of India

Private/MNC Sector Bank – ICICI Bank

Cooperative Sector Bank – Punjab & Maharashtra Cooperative Bank

The NFS awards are decided on the basis of key Predefined Operational Performance Parameters. Winners and Runner-Up Banks are selected by an eminent and independent panel. In order to ensure a fair approach, banks are classified into three groups and top 2 performers in each category are recognized as ‘Winners’ and ‘Runners up’.

After 24 hours ICICI Bank restores Internet-banking facility

ICICI Bank customers wishing to do the banking transactions yesterday and today morning would have been greeted with a maintenance notice on the ICICI Bank internet banking page.

All of a sudden yesterday i.e 27/11/2013, ICICI Bank’s net banking went offline, without any specific information on its restoration timelines.

After over 24 hours of disruption, ICICI Bank restored its internet banking facility by Thursday afternoon.

“Due to an unavoidable maintenance activity for part of the day yesterday, our customers may not have been able to access the website temporarily. The functionalities have been restored and the site is functioning,’’ a spokesperson of ICICI Bank said in a statement.

In the recent past, no major bank’s net banking was offline for such a long period. Hence, the anxiety level amongst bank customers was a bit high.

This episode might push banks to have a robust BCP for their net banking servers.


INR 9,000 crore market-eMonetisation of Toll Plaza Collections in India

If all goes as plannedl, this will not be possible by Mid-2014: Caught on camera: lakhs stolen from toll plaza near Delhi



In the last few years, more and more Toll Plazas are dotting the National Highways. The major collection mode is still Cash only. There have been few success stories on conversion from ‘cash’ mode to the eMode.

In the eMode the preferred collection mode is through RFID Tags.

Using the passive Radio Frequency Identification (RFID) technology, the Electronic Toll Collection) CETC consists of two components: The tag and the reader.

When a vehicle fitted with a RFID tag passes through a toll plaza, the reader installed at the dedicated ETC lane will read the unique number of the tag following which the information will be transmitted to the central clearing house.

The account of the tag number will then get debited from a pre-fixed amount. At the end of the shift or day, the amount will be transferred to the respective toll operator through bank.

The RFID is considered as the cheapest solution available and is extremely simple to use and administer, requiring no actions on the part of the user. This is how it works:

  • The entire transaction details of all the Tag accounts are stored in the Central Database.
  • The road users have to register themselves with the agency and provide basic details like name, address, vehicle type, registration no. etc. On registration, the road users will be provided with the RFID Tags.
  • As there are chances of misuse of the RFID tags or cloning of RFID Tags, each  ETC lane will be equipped with Automatic Vehicle Classification (AVC) system for cross verification of vehicle categories to avoid any misuse of Tags.
  • The ETC management software will compare the class of vehicle as per the Tag account and the AVC class.
  • In case of discrepancy, the system triggers the Camera fitted in lane and computers the image of the vehicle along with the number plate.

India’s first National Highway Electronic Toll Collection system launched

ICICI Bank launches first Electronic Toll Collection on NH-1 in association with NHAI

Electronic toll collection launched in Maharashtra

Electronic Toll Collection to be Rolled Out on NHS across Country by March 2014

Computerised toll plazas on all highways by April 2014

Traffic Engineering And Management-Toll Operation

10 Safety Tips for your ICICI Bank Carbon Credit Card

If you are a ICICI Bank credit card holder, you must have received a marketing mail/phone regarding their new ICICI Bank Carbon Credit Card.

The ICICI Bank Carbon Credit Card is powered by ‘Visa CodeSure’, technology. India is the first country in Asia to have this advance technology. Yes, Japan still does not have Credit Cards based on ‘Visa CodeSure’, technology.

The development of ‘Visa CodeSure’ was started in 2009, by Visa and its partner Emue Technologies Pty Ltd.,.  In June 2010, announced that the technology was ready for commercial launch. Pilot testing was done with eight European Banks and their cardholders spread over UK, Italy, Israel, Turkey, Switzerland and Germany.

In Asia, ICICI Bank has taken the lead to acquaint Indian banking customers with the multiple security features of ICICI Bank Carbon Credit Card. This is a trial run till February 2014, and ICICI Bank will take a decision in February 2014, on the future of ICICI Bank Carbon Credit Card.

The following are the 10 Safety Tips, for a hassle-free shopping with ICICI Bank Carbon Credit Card

  1.  Immediately apply for ICICI Bank Carbon Credit Card
  2. Store the card in a pouch
  3. Do not bend the card
  4. Do not expose it to extreme temperatures
  5. Do not let water fall on it
  6. Do not share the card with your acquaintances
  7. In case the card is lost, immediately inform ICICI customer care
  8. Do not scratch the card on the front side or the back side
  9. Remember the Personal Assurance Message
  10.  Remember the CodeSure PIN