ICICI Bank customers wishing to do the banking transactions yesterday and today morning would have been greeted with a maintenance notice on the ICICI Bank internet banking page.
All of a sudden yesterday i.e 27/11/2013, ICICI Bank’s net banking went offline, without any specific information on its restoration timelines.
After over 24 hours of disruption, ICICI Bank restored its internet banking facility by Thursday afternoon.
“Due to an unavoidable maintenance activity for part of the day yesterday, our customers may not have been able to access the website temporarily. The functionalities have been restored and the site is functioning,’’ a spokesperson of ICICI Bank said in a statement.
In the recent past, no major bank’s net banking was offline for such a long period. Hence, the anxiety level amongst bank customers was a bit high.
This episode might push banks to have a robust BCP for their net banking servers.
- ICICI offers 24X7 banking facility (hispanicbusiness.com)