The Indian Petroleum Minister, Shri Veerapan Moily has unveiled two customer friendly initiatives i.e
01) LPG portability,
02)sale of 5-kg cylinders at petrol pumps
Under the inter-company LPG portability scheme, customers can choose to switch distributor of any of the three state-run oil marketing firms – Indian Oil Corporation, Hindustan Petroleum and Bharat Petroleum.
Consumers can also opt for the distributor of his choice within a cluster of LPG distributors in the vicinity and across the oil companies from today.
Presently, an LPG consumer is attached to a distributor and cannot change his distributor even if he is unhappy with the service.
The scheme would be available in 30 cities. “Consumers will be able to see the service ratings of all the distributors in their cluster and choose the one they want based on service levels,” the statement said.
To make it easier for consumers, the option can be registered electronically on the website of the oil marketing companies they are attached to.
Electronic tracking of the portability request and closure is in place to ensure that a consumer does not have any difficulty in moving to a distributor of his choice.
As this is a Pilot launch, the LPG portability scheme will be initially available in Hyderabad and Vishakhapatnam in Andhra Pradesh; Patna in Bihar; Raipur in Chhatisgarh; Delhi; Ahmedabad and Surat in Gujarat; Faridabad in Haryana; Jamshedpur and Ranchi in Jharkhand; Bangaluru and Hubli in Karnataka.
The other places are: Kochi and Trivandrum in Kerala; Bhopal and Indore in Madhya Pradesh; Mumbai, Pune and Nagpur in Maharashtra; Bhubaneshwar in Orissa; Chandigarh and Ludhiana in Punjab; Jaipur and Jodhpur in Rajasthan; Chennai and Coimbatore in Tamil Nadu; Lucknow and Kanpur in Uttar Pradesh; Dehradun in Uttaranchal and Kolkata in West Bengal.
Nation wide roll-out is planned after the 3 months. This is to enable the Oil Ministry to observe the pilot launch, and fine tweak if any difficulties are observed.
Under the scheme, a prospective consumer has to first to register with the outlet, giving a copy of his/her voter ID card, driving license, PAN card, Aadhaar card or any official document as a proof of identity and buy the equipment with or without regulator at Rs.1,000 plus taxes.
On subsequent refills, only the fuel cost has to be paid.
Consumers need to remember to Port their Aadhaar details too, to the new distributor, as there will be a change in the Consumer Number, when the Gas connection is shifted. At the bank end, there is no need for change of any details, as the LPG subsidy is routed based on the Aadhaar Number only.
- Moily unveils 5kg cooking gas cylinder in Bangalore (news.in.msn.com)
- From this weekend, you can buy 5kg LPG cylinder at petrol pumps (dnaindia.com)
- DBTL – Acid test after 31/08/2013 (simplybanking.wordpress.com)
- Aadhar-based LPG subsidy yet to pick up steam in Ernakulam (thehindu.com)
- SC agrees to hear Centre’s plea on Aadhaar card (rediff.com)