Indians – Be ready for the Next Gen ATMs’ in your neighborhood


White Label ATM’s guidelines were released by Reserve Bank of India, in June 2012. Subsequently, few companies applied to RBI seeking a licence to operate WLA’s in India.

12 companies have received the license to operate WLAs in India. Some of the companies are Tata Communications, SREI Infrastructure Finance, Vakrangee Software, Prizm Payments and AGS Transact.

The full list of the 12 companies is not yet published on the RBIs website. 7 companies were granted license in December 2012 and the remaining 5 in March 2013.

As per the initial guidelines the licenses are valid for 1 year. However, the successful firms are now saying that current one-year validity is too less to earn revenue.

The same feedback was given by the companies to RBI at a recent meeting between RBI officials and the license company officials.

As per the RBI guidelines, the white label ATM providers can pick up one of three schemes (A, B and C) depending on the rural to semi-urban ratio of ATMs proposed.

It is understood that majority of the operators have opted for ‘Scheme A’ which favours opening ATMs in rural areas, as per the guidelines laid out by the RBI.

The new players feel 1 year is too less a period to get their act together and earn reasonable profiles.

To ensure the smooth rollout of WLA ATM’s, Reserve Bank of India is exploring the option of increasing the licence period for white label ATM providers to five years from one year.


It may be noted that WLA operators are allowed to charge their customers as per the banks’ charges.


It may be noted that currently banks are not permitted to charge customers for the first five withdrawal transactions from another bank’s ATM. Above that, banks levy a fee of Rs 15 for cash withdrawal and Rs 5 for balance enquiry.


Trade Credits for Imports into India – Review of all-in-cost ceiling


Reserve Bank of India, every quarter reviews the all-in-cost ceiling of bank credit rate for trade credits for import into India. The all-in-cost ceilings include arranger, upfront and management fees, handling/ processing charges, and out-of-pocket and legal expenses, if any.

Trade credit is an arrangement whereby a customer can purchase goods on credit, paying the supplier at a later date. It is noted here that the suppliers offers discount if cash is paid immediately and no discount is offered, if the suppliers offers credit.

The buyer after analyzing the tradeoff between cash discount and supplier’s credit decide what is best for him.

The Reserve Bank of India on Tuesday said the all-in-cost ceiling of up to 350 basis points over the six months London Inter-Bank Offered Rate benchmark for trade credit will continue to be applicable till June 30, 2013. The all-in-cost ceiling rate was last modified by RBI in September 12, and the same benchmark continues till date.


Trade Credits’ (TC) refer to credits extended for imports directly by the overseas supplier, bank and financial institution for maturity of less than three years.

Depending on the source of finance, such trade credits include suppliers’ credit or buyers’ credit.

Suppliers’ credit relates to credit for imports into India extended by the overseas supplier, while buyers’ credit refers to loans for payment of imports into India arranged by the importer from a bank or financial institution outside India for maturity of less than three years.


Aadhaar – Online Booking, Are You interested?


UIDAI has taken the lead, to reduce the waiting time at the Aadhaar enrolment centres.

The average time for completing the Aadhaar formalities for a resident at the enrolment centre is 20-30mts. An enrolment operator ideally can cater to 25-30 residents in day. Hence, the introduction of prior appointment is a very good initiative.

The major challenge will be for the resident to reach the enrolment centre at the appointed time. As readers are aware, it is a practice for us Indians to reach any meeting only after the scheduled time.  Keeping this in view, the online booking of Appointment for Aadhaar Enrollments has been started on a trial basis at selected Enrollment Centers

The trial basis covers the states of Andhra Pradesh, Chandigarh, Delhi, Gujarat, Haryana, Himachal Pradesh, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Pudcherry, Punjab, and Rajasthan. The appointment taking process is fairly simple.

At present there are 30,000 enrolment centres spread across India and depending on the response, the number of enrolment centres offering appointments will be increased or decreased.


Aadhaar Enquiries, Grievances or Complaints – Whom to approach?


Like any mass contact program, people would like to contact UIDAI offices to resolve their queries or complaints.

The queries the people would be seeking answers are

01) Status of the Aadhaar Number

02)                Nearest enrolment centre

03)                Status of change sought in the Aadhaar Number document.

04)                Queries relating to authentication and identity frauds etc. .

Hence, UIDAI has established four lines of contact methods. They are as under


Voice – 1800-180-1947

Fax – 080-2353 1947

Letters – PO Box 1947, GPO Bangalore, 560001

Email –

The prerequisite for the resident while contacting UIDAI is the printed acknowledgment form given at the time of the enrolment.

The printed acknowledgment form contains the 14 digit enrolment id or the 28 digit enrolment id along with the Date time stamp.

To file an online complaint, simple click here

Complaints can be filed against

01) Aadhaar generation

02)                Delivery of Aadhaar Document

03)                Operator agency

04)                Enrolment agency

05)                Others

As on date, no statistics are published on the number or type of complaints on the

If you not observed, 1947 is the preferred number in the contact numbers/mode!!!