All Banks whether big or small, are reaching out to their customers to assist them to hold at least one book of 10 CTS 2010 Cheque Leaves.
The medium of customer information is advertisements, letters, special desks in branches, updates at customer touch points.
As substantial cost is involved in replacing the cheques, Banks are requesting their customers to place a request for CTS 2010 cheque leave at any of their touch points. This is primarily because to avoid any customer complaints at a later date, for services charges debited towards issuance of cheque leaves.
Ideally as CTS 2010 standards were issued by RBI a long time ago, customers who have requested a cheque book in the last 15 months, should have only received CTS 2010 cheque leaves. However, due to the variance in cost, some banks were still dispatching non-CTS 2010 cheques.
With the latest RBI directive, now Banks are scrambling to ensure that CTS 2010 cheques are in the hands of their customers.
Enjoy the secure features of CTS 2010 cheque leaves.
- New RBI guidelines for Cheque Truncation (consumerresources.in)
- Migrating to CTS 2010 standard – Submission of compliance report (simplybanking.wordpress.com)
- Banks to usher in cheque standardisation (thehindu.com)