White Label ATMs (WLAs) in India – Guidelines



RBI on 19 October 19, 2012, announced the extension of the last date for submission of authorization requests for setting up White Label ATMs (WLAs), till 31st December, 2012.

As per DPSS.CO.PD. No. 2298 / 02.10.002 / 2011-2012 dated June 20, 2012,  prospective White Label ATM (WLA) operators were required to approach RBI for seeking specific authorization within four months from the date of issuance of the circular.

The extension of date was in view of the situation at the ground level. Prospective WLA operators had to multiple tie-ups in place, before they could approach RBI for the necessary authorizations.

The main difference between WLAs in India and abroad is that in India, the cash inside the ATM is the responsibility of the Sponsor Banks and not of the WLAs.

This is primarily to minimize complaints regarding a) shortage of cash b) menace of fake notes etc. As this is different from the normal practice, new innovative solutions have to implemented by the prospective WLAs.



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